Black Diamond Terms & Conditions

TERMS OF TRADING
These Terms and Conditions supersede all previous Conditions

CANCELLATION
We regret we are unable to accept cancellation of orders made to the customer’s individual requirements.

CLAIMS

1. Any claims recoverable from carriers for non-delivery must be made to us within 7 days of date of
   invoice or delivery note.
2. Damage or discrepancies to the order must be notified to us within 24 hours of receipt of goods. If
   goods are clearly damaged, refuse delivery.

DESPATCH
Promises of delivery are given in good faith and every effort will be made to keep to despatch dates given;
we cannot however accept any liability for any loss caused through failure to deliver or delay.

DESCRIPTION
Whilst every endeavour has been made to ensure that goods are accurately described, no warranty to this
effect is given and no responsibility will be accepted in the event of an error or mis-description in any
catalogue or any damage resulting there from.

WARRANTY
All brake discs come with a 12 month / 12,000 mile warranty – whichever comes sooner
PLEASE NOTE: this is with effect from the retail sale date.

RETURN OF GOODS
Any goods which have been supplied in accordance with a customer’s order, and which are subsequently
returned will only be credited if:

1. our agreement has been obtained in writing; and
2. the amount credited shall be 10% less than the
   value at which the goods were invoiced. This includes goods returned as 'Faulty' which prove to be in
   perfect condition.

Failure to supply a cover note or sufficient information regarding the reason for return and who they are
from may delay the issue of credit where applicable.

Failure to do so may result in the delay in issue of credit.

RETURNS
ALL returns must be a accompanied by a letter explaining why the goods have been returned, where they
are from, the part number and quantities.

GENERAL
These conditions shall be deemed to be incorporated as conditions of any order or contract accepted. No
dealer or agent appointed to sell out goods on our behalf is authorised to transact any business which
gives any warranty, makes any representation or incurs any liability on our behalf. We reserve the right to
alter designs, constructional details and prices without giving notice.

Quotations are valid for 30 days from date stated.